CanSpace Solutions ग्राहकों द्वारा विशेषज्ञ और उपयोगकर्ता अंतर्दृष्टि:
CanSpace Solutions is Canada's leading web hosting provider - trusted for over 10 years by Canada's largest corporations for providing reliable and affordable web hosting services.
I am always impressed with the support I get from CanSpace, and that is rare in this day and age, so I thought I would leave them a well deserved review. I have a small online store for my clothing business built in Wordpress. I am the farthest thing from a techie person, but every single time I reach out to CanSpace for any questions about my website they have always been extremely patient and thorough with me. Without them I quite frankly would never have gotten a website online in the first place. For anyone considering hosting their website with them, my advice is DO IT!
My firm is working on a project for the Government of Canada and we required a hosting environment that met a ton of different specifications and Canadian compliance criteria provided to us by the government. We piled a ton of requirements on to the guys at CanSpace and they helped us to meet all compliance requirements and were extremely thorough in their replies. I can say that as a result of their spectacular help we've likely won future government contracts in the long-term. Long story short if you need enterprise-level hosting in Canada, look no further.
I have a Wordpress site and one day it just stopped working out of the blue. I contacted my previous hosting provider (a big US-based one) and they said there was nothing they could do. After some research I called CanSpace and asked if I migrated to them if they would help me fix it. They didn't guarantee they could, but they said they would do their best. Sure enough, after migrating to CanSpace, my site was up and running in about 10 minutes. Apparently it was just an issue with one plugin. To think if my previous hosting provider had just spent 10 minutes helping me they could have had a client for life. Anyway I'm much happier with CanSpace now and would rather have my site in Canada.
I just came across an ad for CanSpace on Facebook and decided to give them a try. I've been procrastinating with building my business website for months now so I decided the long weekend was a good time to start. The price was excellent compared to other options I was looking at, and their web based site builder is extremely intuitive - I literally had my business site up and running in about an hour, which makes me feel silly for putting it off so long.
We have had dedicated servers with about 10 different providers across Canada. We've been so happy with the support and pricing at CanSpace that we just finished consolidating ALL of our servers to CanSpace. Believe me I can say with first hand experience that the service CanSpace provides is literally better than any host in Canada - I've tried them all.
I have been stockpiling .ca domains with CanSpace over the years since they have the best prices on them. Most of the domains were just ideas for projects that I had, so I reserved the names in case I ever decided to make something of them. I finally decided to bite the bullet and actually build a website for one of these ideas and decided to go with CanSpace for the hosting as well. I emailed about 7 providers in Canada asking a bunch of (admittedly basic) questions, and CanSpace replied first, with the most thorough answers, so I chose them. So far the experience has been great and their support team is as responsive as their sales team.
I had my domains with Google Domains until they shut down a few months ago, and have been looking for a new registrar ever since. I tried several, but eventually settled on CanSpace as they seem to offer the best combination of value, features, and support. Billing in Canadian dollars is also a bonus. I always get a response via their live chat in a matter of seconds, and they are always extremely thorough. In fact as a result of their great service I also decided to sign up for a hosting package with them and so far it has also been great.
Have been doing business using the same domains for more than 15 years and upon transferring them to CanSpace almost half of my contact list says my emails are going to their spam filter - only Gmail accounts were reliably receiving messages from our domains. CanSpace denied time and again that this had anything to do them, it was all a wild coincidence that the issue only started once we moved to them. This is the same host that repeatedly cited 'propagation time' and 'client email configuration' as the reason for almost 48 hours downtime with the transfer of these domains. In the end it turned out that a 'senior' tech discovered that they had incorrectly entered our MX records -- but no apologies offered for the lies told by their incompetent support staff. I should further add that this was only discovered after raising almost a dozen tickets because guess what? Despite claiming to offer 24/7 telephone support, their phone lines were mysteriously down when we called as they were "in the middle of moving offices" - of course. When I escalated the situation to owner Sunil and explained how messages from our domains were being blocked by half our address book since transferring them to Canspace, I was told to sign up for Amazon SES (Simple Email Service) - at an added cost - to better ensure that our messages were whitelisted. Fifteen years using the same domains with various hosts, no problem. Day one and every day after with Canspace, half the messages being sent from our domain are blocked. It was such a disruption to our business during our busiest time of year that we had to switch to using a Gmail account to ensure reliable email communication. The eventual solution? Transferring the domains the hell away from CanSpace to Namespro based in Vancouver. Total downtime? 3 hours but more importantly once again all of our emails are reaching our clients and the nightmare that is CanSpace is thankfully over. Deal with CanSpace at your own risk.
We do fully understand how important email deliverability is for all of our clients. We have tens of thousands of clients and hundreds of servers we monitor on a daily basis for abuse, and to ensure that none of our servers are ever listed on email blacklists. Clients generally switch TO CanSpace because of email issues with other hosting providers. We did our absolute best to help you here - including giving you a dedicated IP address free of charge, escalating the issue to our highest levels, and offering many alternative solutions. I apologize that these efforts were not enough for you and I'm glad that you've ultimately managed to resolve your issues.
Funny you would have a resolution to go to namespro as this is the exact issue i'm having with namespro right now. Some random election domain popped up on their servers spamming and some how got my IP flagged for spam and have been fighting for months with them to resolve dozens of issue that were not existent for years before. I hope you have better success then I did with them and coincidentally my spam issues started in august / sept too.
I’ve been having the same issue for a year they ultimately told me that it’s my fault. I found a work around the clients I could not get a hold of I emailed them from my personal email which is unprofessional in my book. But now the few clients that used to be able to email me on my business email are saying that their emails are now bouncing back to them and some are now emailing me from their personal emails or having to call me. Really frustrating I also had to pay someone to fix the issue that they said was my fault the DMARC verification etc and it’s still not working. I’m so frustrated I found this page coz I decided to investigate further coz I could no longer continue believing that am I was the only one having this problem because everywhere else you look they have great reviews. So happy to have found this coz now I know that it’s not only me.
I had a reseller account with Canspace for awhile, then I upgraded to a VPS several months ago. The process was painless and support guided me all the way. They answer their tickets at all hours and I usually have a resolution within 20 mins, rare that it isn't solved in that time frame. A few weeks ago there were some reliability issues, but that has seemed to clear up. It's understandable. My only big complaint is the pricing. It's a bit steep.
