Start a smooth hosting journey with Cloudways, a managed cloud hosting provider. Cloudways helps your online businesses succeed with performance, reliability, and cutting-edge technology. It's ideal for all web hosting needs due to its user-friendly platform for beginners and experts.
Cloudways is a good cloud hosting platform that allows you to manage your cloud server with ease from a useful GUI rather than dealing with CLI and complicated scripting.
It used to be a good service, however, in the last months, there were some unpleasant changes to the service: - their support is not the same as it used to be (you have to pay extra to get a better support). - They increased their prices (for no reason) which made them more pricier than before for example a VPS the costs $6 at Vultr costs $16 at Cloudways (they charge 167% of the VPS price for managing it!). - They removed Vultr & Linode from providers (after DigitalOcean acquisition).
Unjustified Charges for AutoScale Plan - Request for Refund (Invoice #4112485)
Dear Cloudways Support Team,
I am writing to express my deep dissatisfaction and concern regarding the charges incurred on my account for the AutoScale plan, despite not utilizing any resources during the specified billing period.
My account is associated with the invoice number #4112485, and upon reviewing my billing statement, I was dismayed to discover that I have been consistently billed for the AutoScale plan, even though my website has not been utilizing any resources that warrant such charges.
It is disconcerting that the process for unsubscribing or modifying the subscription plan is not clear, and this lack of transparency has resulted in unwarranted financial implications for me.
As a customer, I expect to have a clear and straightforward method for managing my subscription and ensuring that I am only charged for the services I actively use.
I kindly request that you investigate this matter promptly and provide a thorough explanation as to why I have been charged for the AutoScale plan despite the absence of resource utilization on my end. Additionally, I am seeking an immediate refund for the charges incurred erroneously.
I value the services provided by Cloudways and have appreciated the convenience it has brought to my hosting needs. However, this billing discrepancy has eroded my confidence in the service, and I trust that you will address this matter promptly and with the utmost urgency.
Please acknowledge the receipt of this complaint at your earliest convenience and provide a timeline for resolution. I believe in a swift and amicable resolution to this matter and look forward to your prompt response.
Thank you for your attention to this pressing issue.
Estou usando Cloudways desde 01/01/2018 e só tenho a elogiar Cloudways. Apesar de ter uma curva de aprendizagem - facilitada largamente pelo Live Chate e pela Equipe de Suporte - eu não troco por nenhum outro no mercado.
Cloudways permite flexibilidade para Power Users (SSH, sFTP) e o que for preciso Acesso Root, basta chamar o Suporte no Live Chat e eles fazem na hora para você o que você precisar nos seus servidores.
A facilidade de uso e o desempenho estão entre os melhores do mercado. Não se trata de um Host Full-Managed (que a meu ver não dão liberdade ao Hostmaster para operar os servidores), trata-se de uma Plataforma Gerenciada de Hospedagem em Nuvem, única no mercado e sem qualquer competidor visível no horizonte. Vale muito à pena!
Hospedo meu website no CLoudway a mais de 1 ano, e até agora não tenho nenhum problema com excesso de uso de CPU, o que acontecia com muita frequência em outros hostings. Para quem pretende ter uma hospedagem de stes barata e escalável recomendo Cloudway, O siteground é bom mais tem muitos problemas de uso dos recursos.
Devido a ao amento de trafego e consumo de recursos da hospedagem dos meus sites migrei meus sites da Siteground (que é a melhor hospedagem compartilhada para WordPress na minha opinião) para uma hospedagem VPS Cloud Gerenciada da CloudWays.
Eu escolhi Cloudways por causa da simplicidade. O sistema de funcionamento da Cloudways leva toda a confusão para criação de um VPS para longe. Cloudways otimiza os servidores e as aplicações que serão executados sobre eles.
Todos os servidores vêm configurados com Linux, Nginx, Verniz, Memcached, servidor Apache. Cada um desses serviços são otimizados para oferecer o melhor desempenho e segurança.
Inscrever-se para hospedagem VPS de outros fornecedores pode levar dias antes de seu servidor estar pronto para usar. Com Cloudways, o servidor fica pronto dentro de alguns minutos bastando apenas alguns cliques. Você também pode expandir o seu servidor com um único clique do mouse.
E o melhor você tem 14 dias para testar os serviços da CloudWays sem ter a necessidade de inserir informações de pagamento... carões de credito, etc...
Yes, it does. Cloudways comes with a modern combination of Nginx and Apache servers that promise better performance and provide outstanding eCommerce plans.
What is a ‘pay-as-you-go’ system?
The ‘pay-as-you-go- system allows you to only pay for the time when you use their services and not for the entire month/year. This is an excellent feature that allows a smooth experience.
What paying methods does Cloudways hosting support?
Cloudways hosting comes with a variety of paying methods. This web host provider supports payments through Credit and Debit Cards, such as Visa, MasterCard, and Amex, and it also supports PayPal. But that’s not all. This highly ranked web host also supports the Wire Transfer service, which is only accessible on a minimum purchase of $1000.
Where is Cloudways located?
Cloudways is located in Malta, Europe, but nowadays, it has servers in many countries around the world.
Does Cloudways provide a free migration?
What I absolutely loved about this web host is that it comes with an option for free migration of one website, and things get even better if you want to transfer your WordPress website. This cloud hosting platform also has a WordPress migration plugin.
Does Cloudways come with email hosting?
Yes, you can use email hosting, but keep in mind that it requires extra fees. You can freely subscribe to their Rackspace Email add-on that costs $1/month for one email account.
When not to use Cloudways hosting?
If you are a complete beginner in the world of web hosting, you can consider beginning with shared hosting providers that offer an easy-to-use interface. However, if you are ready for some greater challenges, you can definitely purchase one of Cloudways’ plans.
Can I get help with moving my website to Cloudways?
Their support team is available 24/7 for everything you need. However, after signing in, you can watch a tutorial that shows how to migrate your WordPress account to Cloudways.