Hello George,
Thank you for taking the time to share your experience! However, we feel that for the sake of not confusing other Hostadvice visitors, we need to shed some light on the situation.
After taking a closer look, we found that you had a shared webspace in Finland, and the domain "thermofuchs.com".
A few days later, you opened a ticket about some of your emails bouncing as spam.
We analyzed your account, as requested, and noticed that your website is a fake shop using a stolen imprint and tax ID, selling kitchen tools.
As we have a zero-tolerance policy regarding cybercrime, mentioned in our ToS, we have suspended your domain and account.
During our discussion about getting a refund (which we clearly state that we don't provide in the case of breaking the ToS and AUP) you claimed the following:
"about the imprint, I have no idea"
"I just installed some website"
"I don't even know what a fake shop is"
We came to the conclusion that these statements are not true because:
- you actively edited your imprint and all data according to your WordPress MySQL logs.
- you added a confirmation mail to send bank data (from a bank drop account opened with a stolen ID)
- you added a fake trust shop logo
After we told you that you actively edited the imprint and your fake shop looks similar to the one just published by the german anti-fraud website Auktionshilfe, you replied with the following:
"retards. I will take measurements against you. have a good day suckers.
auktionshilfe is an illegal website, and provided by idiots like you.
I will prevent new customers from being cheated from you, hope your gonna suffer and die for stealing my money."
Not only you violated our ToS, but you also threatened us and used strong language against us. We will not tolerate this type of behavior. We hope this clarifies the situation.