DO NOT DO BUSINESS WITH WEBHOSTINGPAD. THEY ARE A TERRIBLE COMPANY TO DO BUSINESS WITH> THEY DO NO HONOR THEIR SERVICE CONTRACTS, WILL TAKE YOUR MONEY WITH NO RECOURSE OR MEANINGFUL SUPPORT.

Their SQL raid unit became corrupt during a weekly raid verification.

I lost all my sql databases.

All my websites.

The oldest one was since 2004.

Last year they migrated servers. The databases got corrupt. They had a backup then though.

They say my data wasn't backed up because it was over 1 GB, their plan says they back up 3 GB.

How about warning people and offer them to add on a backup plan?!

Now, everything is lost.

The tales I could tell of this company...

First of all, I've been with webhostingpad.com for a number of years and I have experienced the exact same thing as Angry J, Joe B, total mess and others under here.

1. Very poor uptime
First of all, their uptime is not at all what they advertise and it has grown increasingly worse over the years. I ran a webshop on my main domain and in the end it was down at least once a week. I think they reduced their server capacity over time, because things just got worse and worse, not better and better.

2. Technical support lie about downtime and other issues
Their support personnel lie about technical issues. They will not admit that your website has been down at all. Normally, they just wait with responding until they fix the issue backend, and they they write back innocently "it looks fine with us. Please reload." And then of course they have fixed the issue. The same applies to change of servers, changes of domain settings, unwanted upgrades and similar. They will deny that it has happened unless and until you present them with hard evidence.

3. Blacklisted servers and email addresses
Most of the time while I was at webhostingpad.com the emails would be refused by yahoo and AOL recipients. Sometimes even gmail. Their servers were blacklisted all the time. I just assumed that most of their other customers were spammers.

4. Server breakdowns - loss of data
Expect sudden server breakdowns. This happened several times, but the worst time was in 2019, when the server my domains were hosted on broke down and webhostingpad.com suddenly moved all the domains to a new server. There was no prior warning and they did not take backups first. They managed to recover most of the domains from 2 year old backups, but no changes over the past 2 years were ever recovered and I had to reinstall everything myself. Some websites were also lost for good.

5. Shared servers with very limited server capacity
Webhostingpad.com have very low server capacity and especially strict CPU limitations. This problem has become worse over the years. I run an small webshop with a wordpress/woocommerce installation on it, with a couple of hundred visitors per day, and in 2020 this has become too much for webhostingpad.com. In the end they demanded that I either restrict geographic access to the website (in fact they just locked almost all countries out without asking me) or move the website away, citing CPU 'abuse'. According to their more recent TOS, you as a customer are only 'allowed' to use 10 % of the available CPU capacity on their server at any time. The problem is of course that you as the website owner cannot control sudden spikes in CPU (since you do not control how many people visit your website throughout the day) - whereas it would be easy for for webhostingpad.com to just limit each account's CPU usage. But they won't do that.

6. Very very very poor customer service - like, weaponsgrade poor
When I told webhostingpad.com that I would not allow geographical restrictions to access to my website, they just took down the website. This caused a loss of all sales and a heavy hit search-engine wise. In addition, it caused all emails associated with the website to stop working, so I was not able to answer emails from my customers and - even more importantly - not able to transfer the domain away, since I needed access to one of the domain email accounts to complete 2-step verification to access my ordinary registrar. Whatever you do - never register an important domain with webhostingpad.com.

I sent countless emails to their customer service asking them to at least give me access to the email accounts. However, one of the admin people was so angry because I had refused the geographical restrictions to my website (I sell products globally, so i could not agree to that) that he refused to answer any more emails. He also refused the others to answer my emails. In the end he started deleting tickets in webhostingpad.com's admin panel. Desperate as I was to move both the domain and the website away from them they refused the necessary help.

In the end I had to register a new account with another registrar using an independent email address and transfer the domain to that account. Then webhostingpad.com refused to expedite the transfer their end, so I had to wait for the required 5 days to get the website up and running again - this was in one of my best sales months throughout the year. I lost significant amounts of money.

Conclusion: If you are a spammer with no need for uptime or visitors, this may just be the webhost for you. However, if you run a legitimate business, expect endless trouble. I do not even think webhostingpad.com are able to host ordinary websites with visitors any longer now in 2020. Their server limitations seem to have gone through the roof. I would never have stayed so long with them if I had not abhorred the idea of moving my websites so much. And whatever you do, don't keep a domain that is important to you with them. You may just lose it and you may definitely lose the website on it.