This is a total disaster for me. I bought their hosting plan, I spent tons of hours making my website and doing online resear...展開
ch. It went pretty well on the first month. On the start of the second month, I received a notification by saying that my account has been suspended. I called their hotline and they asked me to call back tomorrow. I called back the next day and they said my account has been red flagged and asked me to send all the documents. I sent all the documents they requested. After they verified my passport, IC card and everything. They said my account has been terminated by mistake and they offer me to issue a voucher. They said all the data has been deleted and I have to start over. I mean. WHAT THE FISH. It is not my mistake. IT IS THEIR MISTAKE. I was a nice guy, still fine. I told them I will start over creating my website again. I created a new 1&1 account coz they asked me to. Then they said If i want to use the same domain name, I have to pay 150 USD. This is too much. I already made business with my domain and a lot of my customers are using my website. THIS IS A TOTAL SCAM. Please stay away from 1&1. Thank you.
Royally messed up the transfer of our domain, putting in the name of the domain provider we were moving from as the holder at...展開
the central domain registry. Several months have passed, numerous phone calls and we still have no website. Every time we think we are there, there is another hurdle to pass. They are woefully ill-equipped to deal with a company buying out another company and needing them to change administrative contacts etc. The whole process has been one of pain.