If anyone ever wants to know the truth and facts about AWS Customer Supports Vs GoDaddy, Hostway, Hosting Source, Google, App...展開
le READ THIS:
7 years now dealing with AWS I cannot explain how many times they have gone beyond what their rules and Regs and policies are to HELP, SUPPORT and maintain whatever it takes for AWS to serve and keep us as a client.
They are the NUMBER 1 Company and they already WON Best Customer Support globally as far as I am concerned
Our time with 1&1 was truly shocking. We chose managed cloud hosting which would go down for days at a time. Numerous cal...展開
ls to support only to be eventually told "It's old infrastructure, you're best off moving to a different service" we did move. Away from the company. The support is terrible outside of UK GMT (where we got to learn everyone in the UK support centre by name)! Chat boxes unanswered and support responses unhelpful. Sad but true. Even sadder that a company like this remains in business making large sums of undeserved money.
We have over 14 EC2 Instances running out of Australia and AWS e service is getting slowly worse
Over last 3 weeks we have se...展開
en issues and they are now in state over last week of " NO available Resources available in some zones"
There staff cannot resolve issues and give us complete BS in relation to the issues, if fact there answer is to pay for a larger Server
for one we have that are running at 2 % load.
Its easy now thanks AWS now moving some of our customers to Microsoft Azure
Ps Thanks for making pay for support to tell you you service is Down !!!!!!!!!!!!