I do my own homework, I check about once a year to compare plans and pricing and what you get for your money. 1&1 is alwa...展開
ys the best plan for the money. Do your homework and compare details you will see 1&1 is actually a pretty good choice. Those with bad reviews are either just complaining like some people do, or they really don't know what they are comparing it to. Every company has a bad experience but I have proven to myself by doing my homework that 1&1 is the best choice for the money. There is better but some like rackspace start their smallest plans at over $700 monthly. Wow, that's too expensive for what I do, 1&1 is perfect for me. I host over 100 websites.
It took me a while to settle on this company because there were so many options out there. When I finally signed up I was gl...展開
ad I did. They have the best hosting in Europe and I wouldn't want to change. My site loads fast, it is affordable and when I do need to contact their technical support, they get back to me fast. I am very happy with my decision.
Our time with 1&1 was truly shocking. We chose managed cloud hosting which would go down for days at a time. Numerous cal...展開
ls to support only to be eventually told "It's old infrastructure, you're best off moving to a different service" we did move. Away from the company. The support is terrible outside of UK GMT (where we got to learn everyone in the UK support centre by name)! Chat boxes unanswered and support responses unhelpful. Sad but true. Even sadder that a company like this remains in business making large sums of undeserved money.
I have been with this company for years. Twice I found out that they are getting monthly payments for extended s...展開
upport service without my agreement or permission when upgrading PHP. They did it in 2017 for 6 months and 2019 again for 6 months. No refund was given. No apology was mention.
The team in billing service are unhelpful and really arrogant. The costumer service even worse.
The only descent person was Frank on technical support team. Account is closed