Our time with 1&1 was truly shocking. We chose managed cloud hosting which would go down for days at a time. Numerous cal...展開
ls to support only to be eventually told "It's old infrastructure, you're best off moving to a different service" we did move. Away from the company. The support is terrible outside of UK GMT (where we got to learn everyone in the UK support centre by name)! Chat boxes unanswered and support responses unhelpful. Sad but true. Even sadder that a company like this remains in business making large sums of undeserved money.
I had some audio file and they removed it without telling me and I didn't have backups. I emailed them and this was the respo...展開
nd: "According to our regulations, the shared hosting can not be used for media or image sharing or storage disk. We found that you uploaded a large number of MP3 to store on the server, which is against the rules."
I created a ticket and they have answered after 34 hours. The admin colsole was down three time in the last two months.
I have paid for three years and will go to find a different one.