If you want to look for twenty minutes on how to find a contact number for them, then this is your company. If you want a com...展開
pany that does not honor their referral system, then this is your company. If you want a company that has maintenance issues and cannot process your monthly subscription payment, then this is your company. If you want to pay for an antiquated, out of date, overpriced hosting and domain package, then this is your company. As a web designer I have helped them gain new clients, thousands of dollars and still, they provided the worst customer service out there.
Ran into a secretive auto-renewed charge that I attempted to find clarity on through the customer support chat. The answer I ...展開
received: no refunds. I requested to be put in touch with the Billing Dept, We will see if anyone actually reaches out to me. Unsatisfied, I attempted to cancel my hosting service through the website only to be met with numerous error messages, directing me back to the customer support chat window where I was told to "try a different browser", turns out.... it wasn't the browser, as it didn't work the 2nd time on the new browser either. I find it strange that a website hosting service could have such significant problems in its own site.