1 Month ago I update my package speed, paid quiet high amount. I right after a problem with the DSL cable after making 3 appo...展開
intments and waiting more then 1 week they finally came to fix it. It work literally 1 day and was down again they came after 2 days to fix it, worked for 4 days and than down again. So basically I payed high amount of money and now half a month no internet.
Worst service ever, plus after having more than enough reasons to terminate my contract they said is not possible.
Don't ever go for them, take your money for the worst service you can get!
I have taken a co-location service with i2k2 networks - https://www.i2k2.com/
I have co-located several lakhs worth of server...展開
and networking equipment with them.
I have clearly stated to i2k2 about my requirements, both in writing and in phone calls.
They have initially falsely represented their capabilities and said that they already had infrastructure to meet my requirements. I installed my hardware in their rack in the Netmagic Electronic City DC at end of December and found that they were below requirements for network speed - I informed them immediately, they said at the start of Jan that they had to do hardware upgrades, saying it would be done by end of Jan. Their CEO, Rahul Aggarwal, has not returned any of my emails since 24th February 2020 where I prove through network tests that they have not met my clearly stated requirements. I have sent them further emails informing them I wish to retrieve my hardware and cease using their service, which they have not responded to. They have caused me frustration, headaches and loss of sleep, they have affected my performance during a crucial job interview that I gave for AWS on 13th February 2020. They are a waste of time and money and the worst company I have ever wasted my time and money on, they do not bother to communicate with their clients. They don't seem to have any customer support team, their CEO handles support related tasks for some unimaginable reason.