Stay away from Ionos. I changed credit cards on file and had a $35 bill that was 5 days past due that Ionos sent to "a collec...展開
tions company" which takes 3 business days to process payment. In the meantime Ionos disable all of our servers resulting in disabling our online businesses operations, losing sales, services, etc. When contacting Ionos to settle the bill and keep services running they state "since they do not handle their own billing and rely on 3rd party there is nothing they can do". So after customers pay the bill they prefer to sit there and keep their accounts off line until their 3rd party billing company takes 3 business days to report payment back to Ionos after it has been collected. We've been with them for years and sent them lots of business - No longer hosting with them. No longer referring business to them.