1 Month ago I update my package speed, paid quiet high amount. I right after a problem with the DSL cable after making 3 appo...展開
intments and waiting more then 1 week they finally came to fix it. It work literally 1 day and was down again they came after 2 days to fix it, worked for 4 days and than down again. So basically I payed high amount of money and now half a month no internet.
Worst service ever, plus after having more than enough reasons to terminate my contract they said is not possible.
Don't ever go for them, take your money for the worst service you can get!
Desperately poor support & payment systems despite confirming all set up properly & good to go on Direct Debit. Billi...展開
ng is all over the place & although constant reassurances payments are being claimed the staff we dealt with simply not being truthful. When challenged they simply hang up & the virtuous circle of chaos & frustration continues!! I deal with other web companies & never have I experienced the poor standard of support provided by IONOS!