I do my own homework, I check about once a year to compare plans and pricing and what you get for your money. 1&1 is alwa...展開
ys the best plan for the money. Do your homework and compare details you will see 1&1 is actually a pretty good choice. Those with bad reviews are either just complaining like some people do, or they really don't know what they are comparing it to. Every company has a bad experience but I have proven to myself by doing my homework that 1&1 is the best choice for the money. There is better but some like rackspace start their smallest plans at over $700 monthly. Wow, that's too expensive for what I do, 1&1 is perfect for me. I host over 100 websites.
Our time with 1&1 was truly shocking. We chose managed cloud hosting which would go down for days at a time. Numerous cal...展開
ls to support only to be eventually told "It's old infrastructure, you're best off moving to a different service" we did move. Away from the company. The support is terrible outside of UK GMT (where we got to learn everyone in the UK support centre by name)! Chat boxes unanswered and support responses unhelpful. Sad but true. Even sadder that a company like this remains in business making large sums of undeserved money.
I have hosted my website with Liquid Web for more than a year and always had superb customer service. Currently, I have a sec...展開
urity support ticket submitted Saturday requesting urgent assistance with some vulnerability issues regarding my SSL certificate. It's now Tuesday and I have not had a single response in more than three days. I have called at least twice each day and each time I am told the security support team is busy and they are very sorry for the delay. I should hear from someone within a few hours.. But still, three days later ... nothing. EXTREMELY DISAPPOINTED!