My site has been with Omnis for about a year now, and I am renewing with them as I have had really great service from them. B...展開
efore I picked them as my web hosting company, I called their customer support a few times to see how easy it was to reach someone and how knowledgeable the support staff was.
They also offer a lot of free tools that are helpful in getting started. They have a free site builder that should be suitable for more people’s first website. I ran into a few issues when I was making my site, but their tech support was able to help guide me along. There is also a free shopping cart if your site is a business site.
As I said before, my site has been with them for about a year now. Once the site was up, everything ran smoothly. There have been no interruptions in my service and it is easy to manage my site through their account manager.
I signed up to get 1&1 wifi installed in my flat, the first thing I had to do was check the availability of their services at...展開
this address, for this I used their website, they approved of my location and allowed me to order the internet. I then proceed to pay the router and temporary usb stick in order to have wifi until they complete the installation. These things arrived within two days. For the next month and a half I kept receiving generic emails apologizing for delays or emails asking where in the building exactly my flat was located. They have also at some point sent me an email saying they could not send me what they need for installation because I gave them a wrong address and things could not be delivered, even though I had received the router with no issues several weeks earlier. I received at least 5 same emails to which I all responded. When I said I do not want to receive this same email anymore, I received a letter with the same questions, with the addition of them telling me that the flat number I gave them does not exist and I made a mistake. I then contacted my landlord, just to check, and the number was correct. I told them this, they replied that their services are not available for my address even though the initial check said otherwise, said sorry and requested I send the router back. That is 2 months of paying for their prepaid usb stick and the router, not getting internet installed in my flat, for them to just absolutely nonchalantly say that they will not do it. I am absolutely disappointed and would not recommend dealing with them.
Funnily, after they suspended my contract, I still received generic emails ensuring me someone will come to install the internet within the next week.
I've had my site with Omnis for about 5 years, now, and it gets worse every year. The up time is fine but their servers are i...展開
nsanely slow. My WordPress site took 15 seconds to load. On BlueHost, it now takes 1.5 seconds. The Omnis user interface is confusing, slow, disjointed, and literally looks like it's from the 80s. Our web designer logged in once and started laughing. Their tech support is typically rude and not helpful. I always feel like I'm interrupting a moody teenager from his video games.