This is a total disaster for me. I bought their hosting plan, I spent tons of hours making my website and doing online resear...展開
ch. It went pretty well on the first month. On the start of the second month, I received a notification by saying that my account has been suspended. I called their hotline and they asked me to call back tomorrow. I called back the next day and they said my account has been red flagged and asked me to send all the documents. I sent all the documents they requested. After they verified my passport, IC card and everything. They said my account has been terminated by mistake and they offer me to issue a voucher. They said all the data has been deleted and I have to start over. I mean. WHAT THE FISH. It is not my mistake. IT IS THEIR MISTAKE. I was a nice guy, still fine. I told them I will start over creating my website again. I created a new 1&1 account coz they asked me to. Then they said If i want to use the same domain name, I have to pay 150 USD. This is too much. I already made business with my domain and a lot of my customers are using my website. THIS IS A TOTAL SCAM. Please stay away from 1&1. Thank you.