First I had just a cPanel account, on a shared account, then as the business got bigger, I've upgraded to a reseller account ...展開
that holds, as of writing, around 30 accounts.
All 30 accounts have excelent performance, let's encrypt (SSL), softaculous (full license, not standard/demo like others), php 7.2.2 (with alot of extensions available), all that you need to achieve for your clients the best loading time.
Lowest loading time was 688ms, tested in chrome inspector (no cache), in the capital of Romania (Bucharest); considering the site has 9 sections on the homepage and it's a Wordpress behind, the results are pretty great.
The support is not the best, had 2 major problems over the past 5 years, both were solved in decent time (2-3 days), considering it was not major for the functionality of the website itself.
The pricing is not the best, but compared to the features, it's more than I expect, considering other local hosting providers offer almost the same at lower prices, but not as stable and high performance servers, or if so, with many limitations (speed disk, entry process, etc.).
DSL Internet service, 1&1
Whatever happened to the old fashioned days, where you pay for something and are satisfied with...展開
your purchase?? I guarantee you this is not what 1&1 stands for. They are cheats. If you do not check every bill they charge you for, you will discover too late that they are over charging you. And when asked, they will inform you, that you only have 8 weeks to report it. EX. You have a contract that stated you pay for the router for 2 years and then its yours. At 1&1 they do not automatically stop collecting the router charge after 2 yrs, unless u call them. Even after calling, they inform you, that you have to tell them to cancel it, otherwise they don't. When you tell them to cancel it, they tell you that they will have to put you in a new binding contract for 2 more extra years. And when you refuse, they say you have to stay in that old contract and pay the 5 extra euros. A more stupid system, I have not encountered. They seem cheaper and perhaps are cheaper than other providers, for that you get rude customer service, rules that make no sense and best believe they will try to charge you and take more money every chance they get. Run away. 1&1 is horrible!!!
And if you are about to get in it... please read the fine print!! The smaller the letters, the more important the message!
Total waste of my time. Tickets after tickets.
After website transfer the dns records were not updated.
Incompatible with ext...展開
ernal MX (cPanel settings for email like: backup/remote)
Stupid answers in support area, they are writing from scripts and don't understand anything.
I've asked for email logs like exim or spamfiltering logs, not possible only on managed VPS (40 euro/month).
Unmanaged VPS will not connect on other servers hosted by them, can connect to the whole world but not with them. Due to "secutiry reasons".
All my request and questions had a single response: not possible, not available, after writing and writing and writing to teach the support basic it.
Webpage not loading on 3 devices (mobile, and desktop 2 different isp).
Support reply: We had no issues, provide a traceroute.
So if you want to feel dumb many times until they win you by number, and you give up just try their services.