This is, in the humble opinion of the reviewer, the best and most user friendly hosting provider in Estonia. Sure, there are ...展開
other hosting services here, too, with larger annual turnovers. But being a customer of Virtuaal.com for 11 years straight (as of 2018), I can honestly say that I couldn't care less about that. Reliability? Top notch. Support? Extremely fast acting. Any issue is solved literally in a matter of minutes. And that all over 24/7. Alright, maybe some features are missing, this is the only thing that I can point out; but, every year more features are added. That is, the service is evolving, which means the developer can still deploy his apps to Virtuaal.com while taking advantage of almost all modern web technologies. Bottom Line? Highly recommended!
1&1 have this absurd support scenario where you have an individual support agent who is your dedicated support person. Th...展開
is means that if your agent is busy you have to rely on hope that someone else will see that your agent hasn't responded for a while and will intervene. Of course, they act like they have zero context and approach your issue like it's the first 1&1 have heard of it.
They also do this thing where the only available support option is to call them up on the telephone. Ocassionally you can do live support chat but only if your individual agent is available. Of course, the one time out of possibly 50 I have got through the agent didn't respond for 10 minutes so my attention went elsewhere and when she eventually did respond I wasn't paying attention so she closed the issue as solved (without solving it).
That is the running theme.. I have had the same issue for weeks and I just go around and around in circles trying to solve it with different people. The issue stems from where I was told I could upgrade from one account to another and they would handle the transfer. They didn't and then wanted to charge me to do the upgrade. Fortunately I had saved the chat log but even then they have still not resolved the issue and I remain paying for both services.
AVOID AVOID AVOID. They are totally useless.