If like me, the constant Wordpress updates and login attempts are driving you insane then I strongly recommend switching to 3...展開
4SP. I have found both their support and hosting to be first class! It's great to know I have a team of Wordpress experts behind me to support me as I continue to launch more and more sites. Over time I am recommending all my customers move their sites over, it really is a no brainer! Thanks 34SP, awesome!
I am using Greengeeks for last 6 months. Their tech support team is excellent. Resolved all my issues. Response is very quick and very friendly.
We had the same bad experience described below. The support staff seem to be on autopilot and nobody takes responsibility. Ev...展開
en when we brought the problem to the attention of the Director, it was completely dismissed and passed right back down to the same support staff for more slow, obtuse questions. The technical faults were disappointing - being left waiting for 3 weeks without email is not acceptable - but the way it was handled, with constant attempts to blame us and wriggle out of dealing with it, was truly appalling. We ended up having to move all our sites to another host in the middle of a very inconvenient time - we were just getting nowhere with 34SP. They used to be very good, and we often recommended them to others over the years, but prices went up and service quality went down. Now they have completely lost their way. Best avoided.
Can't be summarised any better than this:
"Constant technical issues and the engineers take days to get back to you. They never concede that anything is their fault when it always is. No-one takes responsibility for anything and complaints just get moved about and nothing is resolved. I would not recommend them to anyone."
"Everything Unlimited" is far from being unlimited... We have been GreenGeeks customers for over 5 years and out of the blue ...展開
they had revised their plans in the background.
New inode limits set at 150K caused our account to get flagged and forced upsell conversation with the support started. Until today, they never officially announced or informed about this change to their existing users. Neither do they list this information within the plan details.
So, lesson learnt, GreenGeeks ToS allows them to do whatever, whenever, without any limits. They are the only and last arbitrator to rule over their ToS, which quite frankly is a bad joke.
To top all this up, we have more than a year left in our billing cycle, which GreenGeeks refuses to refund, yet they are happy to close our account. Fair deal?
TLDR; BE AWARE OF UNJUST BUSINESS PRACTICES AND SKETCHY TOS.