I just migrated my website and add-on websites to A2 Hosting. For years I was dissatisfied with my former hosting company, bu...展開
t the idea of migrating all my add-on websites was daunting. Finally I had had enough with my former hosting company and took the plunge with A2 Hosting. A2 Migration Specialist, Mohsin Sarfraz, made the migration a breeze! I wish I would have done this years ago.
Best hosting service i have ever use. best perfomance and speed.
Lacks Customer Service...
Between 4/27/2019 - 5/22/2019 our external hosting server through A2 Hosting was completely down. This causes an interruption...展開
in our ability to track jobs, collect data in the field, and more importantly cost us man-hours. There was no warning, no emails stating HELLO Your Server is down! However, it goes BEYOND the customer service aspect. When we spoke with the sales rep during the warm and fuzzy stage of acquiring service, we were told they were fully redundant. We've gone through 2 outages with them - 1 for 2 days and 1 for 27 days - they are not fully redundant. If you have a business which relies on your "uptime" A2 hosting is NOT the company for you.
Exactly one month after I have bought a package with these scammers, I get an email stating I do phishing activi...展開
ties on their server. Bought the package: September 17th. Got suspended October 18th. Exactly in time so I couldn't build a case via Paypal and request my money back. From what I read here, most if not ALL of the reviews are "ordered". The situation is pretty screwed up with them.
So the email stated I do phishing activities and there was a report coming from some site with this warning.
Aside from the incredible perfect timing they've chosen to warn me, there is waaay more info in my defense.
The thing is - and I have uncontestable proof - my website had been uploaded September 24th. Nobody had logged in there since.
According to their printscreens, the corrupted phishing files, are inside a folder created on September 25th. The files INSIDE this folder, are all created sometimes in June. I didn't even have an account with them in June :)
At first, I thought this is a hacking case - and if it was, their server got hacked. I have the exact backup with the files I have uploaded September 24th and everything is spotless.
What bothered me the most is that I did everything in my power to correct the situation. I have recommended the deletion of the affected domain - and it happened almost immediately after I have seen the case. Then, I wasn't proposed a refund. Then, there was no investigation of logged-in sessions. AND the email came 1 day after a possible Paypal dispute was out of the question.
Not about the money, but about the time spent to investigate their scam, because I consider myself a fair and honest person. The accusation is simply TERRIBLE. Makes you feel like crap.
Stay away from these scammers.
And don't believe any review written online. They do the reviewing themselves.