Almost one year ago, I cancelled one hosting package and moved to a competitor. Worst decision of 2019! Working with support ...展開
on the other host was a nightmare. I rage quit 4 different hosts due to difficulty and excessive configurations. Meanwhile, my one domain I left at A2 was humming along, no issues, easy as pie.
I wanted "her" back. Moving my site from my old hosting to A2's hosting was so simple and painless. I've spent LOTS of time of dns configurations, and A2 makes my life easier. Thanks!
I had a plan with them, 2GB VPS, paying $2.99. This month, i paid the bill. When i checked my bank account statement, i was c...展開
harged twice by them (you can check the image in the link):
So i decided to create a claim in Paypal, and it was approved, to revert one of the charges. Suddenly, i cannot access to my applications hosted in the VPS. I thought it was a maintenance window so i tried to access the management portal in servercheap.net. For my surprise, my account didn't exist.
Then, i contacted servercheap.net through his contact form, and half an hour later i got this email:
Your server has been deleted and your account closed. We do not do business with customer who open paypal payment disputes.
Servercheap.NET Sales & Support
Like us on Facebook: https://facebook.com/servercheap.hosting
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What kind of company is this? For filing a claim in Paypal they automatically deleted my server and my account, without considering the data i have there or applications. Why didn't they try to contact me first to solve the issue? If there was a misunderstanding i would happily reverted the claim or pay back if needed. This is the worst service i've received ever by a VPS company. I will never do business with them again. That's an unprofessional way to proceed. Delete customer information without letting customer know about it.