There customer service is stunning, I purchased a 8gb vps and by the end of the month I had transfers my dedicated server to them!!
GREAT SUPPORT IN FASTC...
WHEN I FACE PROBLEM I FOUND SUPPORT FASTCOMET I RECOMMEND ALL PEOPLE TO USE FASTCOMET
1. False DDoS protection, you guys claimed it was due to my software crashing the VPS on a DDoS attack, my new host which I i...展開
nstalled everything the same on it and sure enough after a while of us announcing we have a new host we got DDoSed, not only did the service not go down but I got an automatic email notification.
2. False 1gb port, this new host also claimed to have a 1gb port, not only did if have super fast files transfer (unlike you guys) when connecting to Minecraft servers it was able to ping the numeric IP instantly unlike you guys where it took several seconds to ping
3. Expensive pricing, when I first found you I thought you where the cheapest but this company that I moved to DONT have shared cores and have 10 cores dedicated to me with 50gb ram and 1tb SSD, they have better specs than you as well,
4. When my VPS got compromised and BW filled up you charged me 10 EUR for an extra 1tb of BW, which is the same price as the actual VPS, it's not as if you gave me 16gb of ram and 160gb SSD you just gave me bandwidth
Yes I did a previous review and that was the day after I purchased it
I am speaking as someone who got his credit card charged 2 times more than he was supposed to, 119$ instead of 59$ fo...展開
r an annual basic hosting plan.
When I contacted FastComet sales, they offered to close my account and refund my credit card, and that just felt they are holding a gun at me and requesting me to comply with this theft, or-less . i haven't received any notification or email from them regarding a price surge as a fact!
even if they say they sent one i did not receive it anywhere , in addition i did not agree to a 100% increase in my basic annual hosting cost!
so if any of you experienced the same experience i will love to apply a Federal class action lawsuit regarding this particular action from their side.