If anyone ever wants to know the truth and facts about AWS Customer Supports Vs GoDaddy, Hostway, Hosting Source, Google, App...展開
le READ THIS:
7 years now dealing with AWS I cannot explain how many times they have gone beyond what their rules and Regs and policies are to HELP, SUPPORT and maintain whatever it takes for AWS to serve and keep us as a client.
They are the NUMBER 1 Company and they already WON Best Customer Support globally as far as I am concerned
CloudWays came as a bless for me, Initially I was handling all stuffs under my own dedicated server, however my site performa...展開
nce was poor, then one day, I signup for Cloudways, then moved one of my domain with them, my site speed increased from 7 sec to like 2 sec page load,
Finally I have hosted all of my sites with them.
Their engineers are enough intelligent and professional in works, they will solve the problem very quickly.
I have recently tried to sign up for cloudways after doing a little bit of research online for a good WP hosting solution. Af...展開
ter filling a short form they prompted me to a chat bot and assigned me an assistant who asked for some info. After chatting with him, they put me on ‘Pending’ and I waited days with no response from them.
So after a few days I tried to talk (very politely) with another chat assistant to see whats going on with my sign up application process. He requested AGAIN the same info, and assured me I will shortly get a confirmation message. Ok, so after waiting another hour I got a little bit annoyed and initiated another chat - with the same guy - he told me not to worry, he will check my application and get back to me.
As soon as he said that, he closed the chat and blocked my IP so I cannot contact the chat again. That was very rude and disrespectful and I got pretty pissed. So from my own experience, I totally NOT RECOMMEND them. They are very unprofessional and wasted my time with no result as I waited days for trying to do a simple sign-up which should only take 10 minutes.