If anyone ever wants to know the truth and facts about AWS Customer Supports Vs GoDaddy, Hostway, Hosting Source, Google, App...展開
le READ THIS:
7 years now dealing with AWS I cannot explain how many times they have gone beyond what their rules and Regs and policies are to HELP, SUPPORT and maintain whatever it takes for AWS to serve and keep us as a client.
They are the NUMBER 1 Company and they already WON Best Customer Support globally as far as I am concerned
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展開
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
I am a student, and try to do a project via AWS as my University pushed me to do, I had a basic plan with free tier. I change...展開
d it to Developer to get support otherwise AWS do not support. (This gives us the sense of how good the service is) Then I paid $30 and got the dev support, and no special support has received, and I cancelled. Then the next month just 3days in, I got another bill from AWS $31.90 for developer support even after cancelled. I called AWS to dispute the charges, Ironically AWS has no log files of my cancellation. What a great service. God bless you AWS.!!!