I had been with them for couple of months now and i will rate them 100% best.
Bad customer services
i am using ARUBA CLOUD since 2017 as VPS customer and i found that if i got the problem then their will be no one who can pro...展開
vide you customer care. there is always lack of interest for the existing customers as i have a issue that the dashboard of VPS is not showing server since 100 hours and nobody resolve this
and i am trying to upgrade the service from centos7 to centos8 and my managed server is not be able to restart or even set to be off
reporting this problem i got first response after 60-65 hours and than after this i am waiting to get any other response about my problem
I am speaking as someone who got his credit card charged 2 times more than he was supposed to, 119$ instead of 59$ fo...展開
r an annual basic hosting plan.
When I contacted FastComet sales, they offered to close my account and refund my credit card, and that just felt they are holding a gun at me and requesting me to comply with this theft, or-less . i haven't received any notification or email from them regarding a price surge as a fact!
even if they say they sent one i did not receive it anywhere , in addition i did not agree to a 100% increase in my basic annual hosting cost!
so if any of you experienced the same experience i will love to apply a Federal class action lawsuit regarding this particular action from their side.