撰寫評論

Arvixe vs. Digital Pacific

Comparison
Compared options 訪問Arvixe 訪問Digital Pacific
價錢
23 hosting plans 14 hosting plans
起始價 HK$32 / 月 HK$58 / 月
免費域名
優惠券 沒有 沒有
用戶評分
1.9
3.1
可靠性 1.7
3.1
價錢 2.3
3.0
用戶友好 1.8
3.2
支援 1.5
2.8
功能 2.0
3.2
用戶評論
190個評論 22個評論
最新正面評論
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... 展開 : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. 縮小
Digital Pacific are great for Australians
Michael Galea, Managing Director - EnvironArc Pty Ltd,
10
I have been using Digital Pacific for a stack of domain names and site hosting for about 15 years. It's great to talk to an Australian who knows what I am talking about, the staff are always helpful and quick, I like the fact... 展開 that the systems are in Australia, and not in the back room of some Chinese or Bangladesh restaurant storeroom, they are very professional, their fees are not the cheapest but the ongoing backups and their quality of service wins me every time. I will stay with them as long as they are around. Well done guys, keep up the great work. 縮小
最新負面評論
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... 展開 rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
縮小
Seem disinterested
David Goodwin,
2.4
I have recently set up a new company and have had issues emailing potential clients using bigpond. This has been going for near 2 weeks now with the issue not being rectified. I also contacted the postmaster at bigpond in rel... 展開 ation to the issue and I can say (much to my surprise) he has been brilliant, responding quickly and outlining what he requires to try and make an assessment. The problem is however every time he responds immediately Digital Pacific let the ticket sit for days until I call and give them a rocket again. It moves forward and then goes back into the same cycle. I have advised them that this could be costing me a lot of money which in the infancy of operation is not what I need, but it doesn't seem to matter to them.!! I will see what the office of fair trading (wishing their was some form of ombudsman) can do, but seriously horrible experience and now looking for my money back and alternative reliable options. 縮小
共享託管
8 plan from HK$32 to HK$312 6 plan from HK$58 to HK$207
Under $4

PersonalClass

HK$4.00 / 月
  • Space: 無限
  • Bandwidth: 無限
  • Panel: cpanel
View PersonalClass plan
沒有
Under $8

PersonalClass Pro

HK$7.00 / 月
  • Space: 無限
  • Bandwidth: 無限
  • Panel: cpanel
View PersonalClass Pro plan

Personal Basic

HK$9.90 / 月
  • Space: 2 GB
  • Bandwidth: 10.04 GB
  • Panel: cpanel
View Personal Basic plan
Over $10

BusinessClass

HK$22.00 / 月
  • Space: 無限
  • Bandwidth: 無限
  • Panel: cpanel
View BusinessClass plan

Personal Standard

HK$12.90 / 月
  • Space: 5 GB
  • Bandwidth: 19.97 GB
  • Panel: cpanel
View Personal Standard plan
VPS
4 plan from HK$312 to HK$778 4 plan from HK$173 to HK$720
Under $4 沒有 沒有
Under $8 沒有 沒有
Over $10

VPS CLASS

HK$40.00 / 月
  • Space: 50 GB
  • Bandwidth: 無限
View VPS CLASS plan

VPS Basic Self Managed

HK$29.90 / 月
  • Space: 25 GB
  • Bandwidth: 無限
View VPS Basic Self Managed plan
專用伺服器
8 plan from HK$1,002 to HK$2,781 4 plan from HK$513 to HK$1,147
Under $4 沒有 沒有
Under $8 沒有 沒有
Over $10

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

HK$128.70 / 月
  • Space: 128 GB
  • Bandwidth: 無限
View Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz plan

X-M620-1NEW

HK$89.00 / 月
  • Space: 480 GB
  • Bandwidth: 無限
View X-M620-1NEW plan
雲端託管
3 plan from HK$841 to HK$1,152
沒有
Under $4 沒有 沒有
Under $8 沒有 沒有
Over $10

Basic

HK$108.00 / 月
  • Space: 150 GB
  • Bandwidth: 無限
View Basic plan
沒有
Data Centers
2 of 6 1 of 6
北美 沒有
歐洲 沒有 沒有
亞洲 沒有
大洋洲 沒有
南美洲 沒有 沒有
非洲和中東 沒有 沒有
支援服務
5 of 6 4 of 6
在線聊天
電話支援
電子郵件支援
論壇支援 沒有
視頻指南 沒有 沒有
知識庫
CMS支援
5 of 9 4 of 9
WordPress
託管Wordpress 沒有 沒有
Joomla
Drupal
Magento
Fantastico 沒有
Softaculous 沒有 沒有
PrestaShop 沒有 沒有
Zen Cart 沒有 沒有
操作系統支援
2 of 2 2 of 2
Windows/ASP.NET
Linux
語言支援
2 of 7 1 of 7
PHP
Java 沒有 沒有
Python 沒有 沒有
Node.js 沒有
Django 沒有 沒有
Perl 沒有 沒有
Ruby on Rails 沒有 沒有
數據庫支援
1 of 3 1 of 3
MongoDB 沒有 沒有
MySQL
PostgreSQL 沒有 沒有
付款方式支援
3 of 6 2 of 6
PayPal
信用卡
Moneybookers 沒有
電匯 沒有 沒有
Webmoney 沒有 沒有
Bitcoin 沒有 沒有
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Winner

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