撰寫評論

Hostway vs. Arvixe

Comparison
Compared options 訪問Hostway 訪問Arvixe
價錢
9 hosting plans 23 hosting plans
起始價 HK$55 / 月 HK$32 / 月
免費域名 沒有
優惠券 沒有 沒有
用戶評分
1.8
1.9
可靠性 1.9
1.7
價錢 2.0
2.3
用戶友好 1.6
1.8
支援 1.7
1.5
功能 1.8
2.0
用戶評論
13個評論 190個評論
最新正面評論
EXCELLENT TECHNICAL SUPPORT PROVIDED BY DANIEL ... THANK YOU VERY MUCH
Eileen L. Gonzales,
10
TEN STARS FOR THE OUTSTANDING TECHNICAL SUPPORT PROVIDED BY DANIEL TODAY. HE WALKED ME THROUGH A DETAILED PROCESS STEP-BY-STEP, EXPLICITLY AND PATIENTLY. I HAVE BEEN VERY HAPPY WITH HOSTWAY SINCE 2003, AND NOW I LIKE THEM EVE... 展開 N MORE. I HIGHLY RECOMMEND THEM TO YOU. 縮小
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... 展開 : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. 縮小
最新負面評論
The worst provider I have ever dealt with. Tech support is terrible.
Barbra A Barbour,
2.4
A customer of mine recently purchased web hosting services from Hostway, and it’s been a nightmare since the moment the purchase was made. The salesman repeatedly assured us that we would have Cpanel access, and it’s not even... 展開 available. They assured we could install a shared SSL through them…..it turns out you can, so long as you email it to them every year and get them to install it. I don’t trust their ability to install it based on what I’ve seen so far though.
From the very moment we purchased an upgraded plan, we hadn’t even logged onto the site yet, they took down our original website and hosed our email settings. In the middle of the business day.
For several days I was unable to upload my index.html file, I had to send it to them and ask them to do it. The other files upload fine, just not the index file. At first they attempted to blame FileZilla for the problem, then finally got a workaround where I upload the file into my images folder, contact them, and they move it into the root directory. Not satisfactory, at all. I still am unable to edit my own htaccess file, and it doesn’t look like they care much about fixing that either.
This started last Friday, and today is Tuesday. I have spent literally hours on the phone and in chat with them trying to get this ironed out, and as of 5pm Tuesday it still is not fixed. It takes as long to explain the issue as it does for them to look through their documentation for an answer, because they are not even minimally competent with the technical workings of a server.
Maybe they do okay with Wordpress, I don’t know, but unless that’s your thing steer way way clear of this company.
縮小
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... 展開 rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
縮小
共享託管
3 plan from HK$55 to HK$234 8 plan from HK$32 to HK$312
Under $4 沒有

PersonalClass

HK$4.00 / 月
  • Space: 無限
  • Bandwidth: 無限
  • Panel: cpanel
View PersonalClass plan
Under $8

Starter

HK$6.95 / 月
  • Space: 50 GB
  • Bandwidth: 無限
  • Panel: other
View Starter plan

PersonalClass Pro

HK$7.00 / 月
  • Space: 無限
  • Bandwidth: 無限
  • Panel: cpanel
View PersonalClass Pro plan
Over $10

Flexcloud Site

HK$12.95 / 月
  • Space: 300 GB
  • Bandwidth: 無限
  • Panel: other
View Flexcloud Site plan

BusinessClass

HK$22.00 / 月
  • Space: 無限
  • Bandwidth: 無限
  • Panel: cpanel
View BusinessClass plan
VPS
6 plan from HK$156 to HK$856 4 plan from HK$312 to HK$779
Under $4 沒有 沒有
Under $8 沒有 沒有
Over $10

Linux Basic

HK$19.95 / 月
  • Space: 15 GB
  • Bandwidth: 無限
View Linux Basic plan

VPS CLASS

HK$40.00 / 月
  • Space: 50 GB
  • Bandwidth: 無限
View VPS CLASS plan
專用伺服器
沒有
8 plan from HK$1,002 to HK$2,783
Under $4 沒有 沒有
Under $8 沒有 沒有
Over $10 沒有

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

HK$128.70 / 月
  • Space: 128 GB
  • Bandwidth: 無限
View Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz plan
雲端託管
沒有
3 plan from HK$841 to HK$1,153
Under $4 沒有 沒有
Under $8 沒有 沒有
Over $10 沒有

Basic

HK$108.00 / 月
  • Space: 150 GB
  • Bandwidth: 無限
View Basic plan
Data Centers
1 of 6 2 of 6
北美
歐洲 沒有 沒有
亞洲 沒有
大洋洲 沒有 沒有
南美洲 沒有 沒有
非洲和中東 沒有 沒有
支援服務
4 of 6 5 of 6
在線聊天
電話支援
電子郵件支援
論壇支援 沒有
視頻指南 沒有 沒有
知識庫
CMS支援
5 of 9 5 of 9
WordPress
託管Wordpress 沒有
Joomla
Drupal
Magento
Fantastico 沒有
Softaculous 沒有 沒有
PrestaShop 沒有 沒有
Zen Cart 沒有 沒有
操作系統支援
2 of 2 2 of 2
Windows/ASP.NET
Linux
語言支援
2 of 7 2 of 7
PHP
Java 沒有
Python 沒有 沒有
Node.js 沒有
Django 沒有 沒有
Perl 沒有 沒有
Ruby on Rails 沒有 沒有
數據庫支援
1 of 3 1 of 3
MongoDB 沒有 沒有
MySQL
PostgreSQL 沒有 沒有
付款方式支援
2 of 6 3 of 6
PayPal 沒有
信用卡
Moneybookers 沒有
電匯 沒有
Webmoney 沒有 沒有
Bitcoin 沒有 沒有
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