I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a b...展開
ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.
Their customer support is SO BAD. My trial got suspended, and after providing the documents they requested, I never got a res...展開
ponse back. So I decided to move on and I never logged in again. Now 3 months later I received a $10 charge from Scaleway for I DON'T KNOW WHAT (why 3 months?). I had no active services with them. I communicate with them and their support had a bad attitude and failed to even acknowledge the unauthorized bill. They are a disgrace.
They ask for documents to verify you as well, such as ID scans, etc. And store your card details to charge you. Then they act like you are under manual review for "fraud prevention" or whatever. I would not be surprised if they are storing customer information for shady purposes.