Very good experience. No downtime in last 3 months.
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experi...
enced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
I had a VPS that failed to boot from the beginning on software restart, by trying to boot from network, then failing with a message that the boot disk...
was not found. The only chance to restart the server was to power it off and boot it from administration panel, that was pretty slow. From January, this solution starts booting going to bootloader in about 4-5 minutes. I've tried a lot with their support, at one point it seems that worked, but failed again, and they said there is no configuration problem. But my server still fails to find the disk on warm boot. I kept it 6 months, because I made the mistake to pay on this period from the beginning. I don't know for other services, but for VPS, sorry, no.
They will STEAL YOUR MONEY overcharging your card with increased renewal fees NO MATTER IF YOU CANCELED OR TRANSFERED AWAY!
If you complain they wo...
n't give the money back - they only refund as credit to reuse their crap service longer. There are so many reviews about the same scam. AKA. RUN AWAY!
Do not trust anything they say. If you have ever registered with them, contact your bank or Paypal to remove ANY LINK before they STEAL your money! I never got my money back even they promise refund on customer support and later change their mind. Don't trust them.