I've been using other web-hosting services (different companies), yet my experience with Hostinger was something completely d...展開
ifferent [in a good sense].
I used the WordPress hosting service (+ free one year domain name). You can also protect your domain registration details with only £5 per year.
The cPanel is extremely well-designed, with an intuitive UI/UX. You get access to phpMyAdmin, MySQL database, and even public_html through their directory manager located inside cPanel. In the case of migration, the whole process is an absolute breeze with the help of their customer service (this is precisely set up for people who don't want to waste their time on technical issues unlike me :-D). The backup is done automatically on weekly or daily basis, based on your chosen plan. The great part about it is with a little bit of technical know-how you can back up your website manually at any time; they don't restrict you at all.
The installation process is very easily, and your website is only a couple of clicks away from you [although I prefer more manual installation - which is a breeze with their great documentations]. In addition to that, they also offer Git integration and SSL certification for free that can be used/activated with just a couple of clicks (in the case of SSL, with only one click).
Customer service team are very friendly (Emily and Neringa) and effective; on average, you get responses in less than 3 hours (through emails, preferable for nerds like me).
All in all, I highly recommend using them as your web-hosting provider. Particularly if you're looking for a great WordPress host.
I choose this hosting after seeing it recommended a few times. Their homepage claims DMCA-ignored hosting with great 24/7 sup...展開
port. But they suspended my account without communicating with me first. My website had up to 90,000 pageviews per month and the reason they suspended my account is because there were video-files on the server, which is against their terms of service. I didn't know this, but in my defense the files weren't used. They were there because I was trying some stuff out before wanting to switch over to dedicated hosting.
They suspended my account for that, just out of the blue. No COMMUNICATION whatsoever. They didn't even bother to tell me "Hey, we found video-files on your server. This isn't allowed, please remove them or we will have to suspend your account." No, they just suspended it out of the blue. They don't care about communication nor the customer. I get 3,000 pageviews per day and all those users now faced the "this account is suspended message". There's also no refund on account-suspension. They rather grab the money now than having a longterm paying customer looking to upgrade.
There was a guy from support, manually going to my files on the server looking for video-files. Why was he even there on my server? They don't care about privacy either. They are too happy to screw over customers. Imagine if the DMCA really pushed to close down a website? I wouldn't trust this hosting to have the best interest.
Pay more and go elsewhere. I got a different hosting, no looking back.
I stayed with them for 2 years now and had to switch servers on different occasions. Their customer service team tries to hel...展開
p you but they are unreliable at times. On one interaction I told them that my server is becoming really slow and the associate sent me links about how I can improve my loading times by decreasing size of images. I sent them the site data before I started seeing this issue and they still claimed it was my problem but only to find out that one of the sites sharing the server with me were under ddos attack. They told me that they would transfer me to a new server and this won't repeat again only after two months and a down time of four days that asked me to move server again this time due to issues with cloudflare.