Just switched to a yearly billing cycle and got a great deal after testing our their Bronze VPS for a few months, things have...展開
been running pretty smooth with no downtime or hiccups during this time. The features are very good for the prices they have and they also increased everyone's bandwidth for free a while ago. Didn't interact with the support team too much, since I know my way around cPanel but they seemed pretty fast and helpful.
As you can see many peoples sites etc. were breached and corrupt. I had proved to them and demanded the log files and it show...展開
ed it was not on my side. There are big issues with their platform. When the new company bought them they started mystery charges and attempted to bill me for emails and hosting yearly instead of monthly. They also added mystery charges to my email accounts. It is near impossible to get support and I have had days of down time while they "update" their Zimbra or some virtual or router. Outrageous. I have been with them an very long time and used to have a great experience when Jared was in charge. I will not use them any longer and have left their platform for something more stable.