We've been with them for years and every time we need to get ahold of them (maybe once a year) we have a terrible time. I've ...展開
been emailing, filling out forms, calling and have been "first in line" on their phone queue now and still can't get anyone to talk to. I'm just trying to update our credit card info. It shouldn't be this hard.
Liquid web are without doubt the worst hosting company i have ever used, If you have medium/large websites i would HIGHLY re...展開
commend staying clear of this sham of a company.
Here are a list of the many probelms i have had since using their service
- Downtime, my servers have been offline on an almost daily basis
- I have been spending anywhere between 4-6 hours on live support daily
- The customer agents are actually from the Phillipines but are posing as Western agents using fake names.
- Every time your website is offline they will say they are changing the setting PHP-FMS settings
- I have over 100 tickets created in the last 3 months due to misconfiguration of the server they setup
As soon as i moved my site to another host the problems ceased immediately and our site has been online without issue ever since