I've been using them for a couple of years now and can honestly say that they have been the absolute best hosting that I have...展開
ever used. Each and every time that I have contacted support, they have been quick to reply, gone above and beyond by taking the time to either explain to me what to do or they have fixed my problems and then explained to me how they fixed it. My sites have always been online except when I jacked them up. And then when I contacted support to help me get them back online... they have always helped me and have never made me feel bad about doing stupid things to screw up my site. Believe me when I say that I have used their support system on multiple occasions. But I have learned so much by them because they took time out of their busy schedule to help me and explain to me. I have nothing but great things to say about their support team! And for the naysayers reading this, I am not affiliated with them in any way except for being a customer. If you are looking for a great hosting provider... give them a try. They are the best that I have used and I have tried several over the years.
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展開
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Totally unacceptable speed even it is the beginner plan, just like useless if the loading time is such slow...
I'm not a big time customer. I have 1 domain this it important to me for use as a small business / hobby. Been with this com...展開
pany since 2015. Each time I've engaged with Small Orange, I always walk away annoyed and frustrated. It seems such a self-centrist business with zero regard for customer experience. Simply awful. I'm looking for a new host.