Was with 123 reg, useless and appalling support - thats if you could even get through
Moved to eUKHost - night & Day.
s "Just another support issue" where I needed to do something to gain the renewal of my SSL on website - and didn't have a clkue.
Literally sortewd by Alec U in a few minutes, no drama, no difficulties, just 10/10 service - I have to ay as always
Keep doing what you all do, its brillaint !
One of their support agents changed by mistake the setup of a website that was not on my account. Their support agents do not...展開
even understand how a robots.txt work (basic sysadmin knowledge) because they set an allow rule to an user agent that had not been disallowed in any previous rule on the robots file. Also, the other day, from another chemicloud account from one of my clients, a support agent on the chat was asking me on the chat how can she check the server response of a page. Another case of an agent lacking basic sysadmin knowledge.
This is not a problem specific to the agent that breaks basic hosting management protocols or the other support agent that didn't know how to use the chrome inspector, both cases are just a signal of how unsustainably is chemicloud escalating its growth. They are not investing enough in support service and this is what will end up breaking up everything. Not the inflated prices compared to competitors, its the terrible support service, because that was the only added value from this company in comparison to the competitors and it used to be brilliant 2 years ago when I came, and I recommended every client to do so. Not anymore, I'm leaving and my clients are leaving.
After repeated requests still waiting refund. Einstein is not required to figure odds of company with crazy abnominal 875 goo...展開
gle reviews about aliases mostly 5 stars in a matter of years - all singing the Same praises Far from reality;- EUKHOST aka HYPERSLICE is INDIAN owned and operated by ESDS Software Solution Pvt. Ltd.Nashik, Maharashtra INDIA. Accoding to latest company accounts is bankrupt, financially too. Has a net worth of -£183 00 with £23k of debt negating any assets of 23k. A poor excuse for a webhost - servers hacked daily, complicit in cybercrime and phishing scam placed on your remote server. Referred to police and NCA. Avoid. It seems leaving a negative review has little impact as it will be then buried with 875 fake google reviews .. if you ever read this.. You are welcome, opt for a larger well established hosting instead.