Just switched to a yearly billing cycle and got a great deal after testing our their Bronze VPS for a few months, things have...展開
been running pretty smooth with no downtime or hiccups during this time. The features are very good for the prices they have and they also increased everyone's bandwidth for free a while ago. Didn't interact with the support team too much, since I know my way around cPanel but they seemed pretty fast and helpful.
I have taken a co-location service with i2k2 networks - https://www.i2k2.com/
I have co-located several lakhs worth of server...展開
and networking equipment with them.
I have clearly stated to i2k2 about my requirements, both in writing and in phone calls.
They have initially falsely represented their capabilities and said that they already had infrastructure to meet my requirements. I installed my hardware in their rack in the Netmagic Electronic City DC at end of December and found that they were below requirements for network speed - I informed them immediately, they said at the start of Jan that they had to do hardware upgrades, saying it would be done by end of Jan. Their CEO, Rahul Aggarwal, has not returned any of my emails since 24th February 2020 where I prove through network tests that they have not met my clearly stated requirements. I have sent them further emails informing them I wish to retrieve my hardware and cease using their service, which they have not responded to. They have caused me frustration, headaches and loss of sleep, they have affected my performance during a crucial job interview that I gave for AWS on 13th February 2020. They are a waste of time and money and the worst company I have ever wasted my time and money on, they do not bother to communicate with their clients. They don't seem to have any customer support team, their CEO handles support related tasks for some unimaginable reason.