Why oh why did it take me so long to dump these jokers? If I can save someone the lost time, business issues and frustration ...展開
then this review is worth it. Took them a year to complete a domain transfer. Each step of the way was another lost 1-2 hours on the phone with one step completed (maybe) and another several left undone. Slow loading speeds, inflated pricing. As other reviewers mention, no callbacks when they promise them. Over and over I was promised "escalation" or "a ticket" or that my case was being "handled by the experts" and no record of anything ever kept in their system of my calls. No way to track your "tickets" because there's no way to view them yourself or open one yourself. You have to rely on them, and that proved to not be a good idea. Don't know why I stayed so long. Please save yourself the trouble, this company used to be OK but now the service is just really unacceptable.