I decided to try Chemicloud, switching from Siteground.
As I saw the review here that it seems that Chemicloud is reliable, f...展開
ast and most importantly good support.
The first best thing is, their support help me in migrating all of Wordpress website over.
Then setting was the rest of the stuff was pretty easy.
A few days back, my site was experiencing high resources usage volume without any changes in plugin/themes.
I went into panic as I rely on my website for operations and sales.
Luckily, their support was really good, they make effort to help me figure out what went wrong and got the issue fix.
I think that this will be the main reason I believe I will keep on using Chemicloud in the future, as many other hosting do not, and will not look into issue that is a website error, to many other hosting company, their services is within the hosting boundaries only.
But Chemicloud make sure your website works, hosting works and I can be in peace of mind, therefore, Chemicloud rocks!
I only bought a domain in Masterweb because it was relatively cheaper than other registrars. I was confused to setup so that ...展開
my domain was connected to GitHub, but thanks to the help of the customer service, especially the Technical Support section, my website was finally accessible as well, and I got new knowledge. Thank you for the help
I was honestly planning to sign up for Established Reseller Plan until i stumbled upon the pricing page. I must say that supp...展開
ort was good and even waited for 15 mins since i had an urgent phone call to attend.
Anyways, long story short and here is the break down of events.
- So when I moved to buy now page, i was a bit shocked looking at the pricing (screenshot attached)
-- What they advertised is $17.49 per month so according to this it should be $209.88 for 12 months but they are asking for 9.40
- When i asked the support staff, he told me that this is what it is and you can pay monthly and remain on $17.49
-- Then when i asked him that this would not be true because your terms on pricing say something different (Link to screenshot https://ibb.co/HGP9jg5)
-- Response was sorry that we are unable to meet in the middle way and the chat closed
Seriously they should be ranked the lowest when it comes to reseller hosting and what a disappointment.
The Masterweb service is becoming increasingly unreliable. Currently there is an outage every 2nd day, some outages lasting f...展開
or several hours. Support is quick to respond, but very slow to fix their server issues, and does not provide updates, not even notifications if they have a known outage. I would really not recommend Masterweb to host any important websites or business critical services.