Our company has tried several different hosting companies. We have been with a "ground" one for years and in the past year th...展開
eir support diminished to next to nothing. Like the daddy one used to be. If it isn't server related they are hands off. We tried out ChemiCloud and have been very pleased. Then, one day our other host moved our sites to another server and caused a huge amount of problems and they took their hands off approach saying it wasn't server related. After arguing with them for a few hours we just switched over to ChemiCloud and all the issues with the site immediately resolved. They have been great the whole time and are there to help with anything we need.
I have been with Servage or last 3 years and I am satisfied with their services. They did have some hiccups last year, when t...展開
hey were migrating to new improved servers. That is something that happens with all hosts and Servage cannot be singled out. I must say the service has improved 10 folds after that. I have never had my site down. Also the support is 24x7 and pretty reliable.
All in all they offer more than other hosts - new control panel, freeSSLs, Free domains, etc. and servers are located in Europe. I would not go anywhere !!! Very Good host :)
One of their support agents changed by mistake the setup of a website that was not on my account. Their support agents do not...展開
even understand how a robots.txt work (basic sysadmin knowledge) because they set an allow rule to an user agent that had not been disallowed in any previous rule on the robots file. Also, the other day, from another chemicloud account from one of my clients, a support agent on the chat was asking me on the chat how can she check the server response of a page. Another case of an agent lacking basic sysadmin knowledge.
This is not a problem specific to the agent that breaks basic hosting management protocols or the other support agent that didn't know how to use the chrome inspector, both cases are just a signal of how unsustainably is chemicloud escalating its growth. They are not investing enough in support service and this is what will end up breaking up everything. Not the inflated prices compared to competitors, its the terrible support service, because that was the only added value from this company in comparison to the competitors and it used to be brilliant 2 years ago when I came, and I recommended every client to do so. Not anymore, I'm leaving and my clients are leaving.
I work with this hosting company 5 years years.
Not god, not bad.
From begin 2019 Servage work very unstable.
In february Ser...展開
vage move data to new data center and change control panel.
Web sites stop work. I lose control of my account.
Support like robots with very old firmware.
I really do not recommend using this service. Fantastically inconvenient control panel, uniquely stupid support.