Had some issues transferring a couple of domains from Godaddy, a couple were locked while some were just too new to transfer,...展開
but they were so helpful in explaining the entire process and getting everything done correctly in the end. The migration went smoothly and I haven't noticed any downtime on either my websites or the email accounts.
I'm going to quick with my comment. All these negative reviews about TSO Host make no sense, whatsoever. Either they are bot ...展開
related or the people using the (TSO Host) service are two sandwiches short of a picnic. Either way, something seems amiss.
I have used TSO Host for many years. Their customer service is amazingly friendly, informative and helpful. Problems/questions are answered and rectified very quickly.
I have no idea what these 'reviewers' are reviewing. I cannot agree with any of them!
One of their support agents changed by mistake the setup of a website that was not on my account. Their support agents do not...展開
even understand how a robots.txt work (basic sysadmin knowledge) because they set an allow rule to an user agent that had not been disallowed in any previous rule on the robots file. Also, the other day, from another chemicloud account from one of my clients, a support agent on the chat was asking me on the chat how can she check the server response of a page. Another case of an agent lacking basic sysadmin knowledge.
This is not a problem specific to the agent that breaks basic hosting management protocols or the other support agent that didn't know how to use the chrome inspector, both cases are just a signal of how unsustainably is chemicloud escalating its growth. They are not investing enough in support service and this is what will end up breaking up everything. Not the inflated prices compared to competitors, its the terrible support service, because that was the only added value from this company in comparison to the competitors and it used to be brilliant 2 years ago when I came, and I recommended every client to do so. Not anymore, I'm leaving and my clients are leaving.
IGNORE THE FAKE POSITIVE REVIEWS. tsohost are hopeless, there servers are down again, we get issues sending and receiving ema...展開
ils on pretty much a weekly basis - this is very damaging if you are a business as your reputation, revenue, etc will ALL be affected. I am currently working towards leaving tsohost; nightmare support - they will just string you long passing tickets to "higher level teams" that you cannot even speak to or perhaps even exist. Nothing ever gets sorted