I decided to try Chemicloud, switching from Siteground.
As I saw the review here that it seems that Chemicloud is reliable, f...展開
ast and most importantly good support.
The first best thing is, their support help me in migrating all of Wordpress website over.
Then setting was the rest of the stuff was pretty easy.
A few days back, my site was experiencing high resources usage volume without any changes in plugin/themes.
I went into panic as I rely on my website for operations and sales.
Luckily, their support was really good, they make effort to help me figure out what went wrong and got the issue fix.
I think that this will be the main reason I believe I will keep on using Chemicloud in the future, as many other hosting do not, and will not look into issue that is a website error, to many other hosting company, their services is within the hosting boundaries only.
But Chemicloud make sure your website works, hosting works and I can be in peace of mind, therefore, Chemicloud rocks!
One of their support agents changed by mistake the setup of a website that was not on my account. Their support agents do not...展開
even understand how a robots.txt work (basic sysadmin knowledge) because they set an allow rule to an user agent that had not been disallowed in any previous rule on the robots file. Also, the other day, from another chemicloud account from one of my clients, a support agent on the chat was asking me on the chat how can she check the server response of a page. Another case of an agent lacking basic sysadmin knowledge.
This is not a problem specific to the agent that breaks basic hosting management protocols or the other support agent that didn't know how to use the chrome inspector, both cases are just a signal of how unsustainably is chemicloud escalating its growth. They are not investing enough in support service and this is what will end up breaking up everything. Not the inflated prices compared to competitors, its the terrible support service, because that was the only added value from this company in comparison to the competitors and it used to be brilliant 2 years ago when I came, and I recommended every client to do so. Not anymore, I'm leaving and my clients are leaving.
I have been using yahoo services since 2005 unfortunately this is second time I end up loosing all my emails in all 3 account...展開
s with all 3 different passwords and users so yahoo concept of of you just accidentally deleted everything please fill out form online we will restore 7 days of emails for you doesn’t really apply. I have 5 years of communication with customers up and disappear and after hours on the phone which resulted in case supposedly being escalated to different department and week of more time after that morons in customer service sent me message that my problem is solved and I should be happy. You know what they did “absolutely nothing!!!!”
Plus I also need to now rebuild all my web site all 780 pages of it because they discontinued Site Builder and I can’t update it any more. So perhaps if you can’t keep my emails safe and you can keep my web site working what kind of company are you. I am sure call centers in India are great and cheap but if they don’t care to fix my problem what good are you.
All in all if I had option to put 0 stars I would.
I have 3 web sites hosted by yahoo I am currently working on transferring everything away from them.