Super Fast and very good support overall i love there support .
Their support good but their selling department is very poor. most of the time they taking huge time to deliver. From Friday ...展開
to sunday Selling department will vanish from earth. if you need additional IP then nothing can do just wait till monday. Support is good but some of support guy rude and look like dont care customer. I had 12 Dedicated server there. now i have only 2. rest are move to others datacenter. Phone support is poor and always look like sleepy !!!
So i decided to join Cloudways from Siteground after reading about it. So i started migrating my website, as i did, i found o...展開
ut my website on shared hosting worked much better than their server.
Before buying their services i had few questions, so a guy named "Asif" who is apparently the Customer success executive, kept sending me the same pre-written email for all the questions i asked, and then stopped replying me
Later, my Websites started getting broke, keeping the fact in mind that my website are active ones and get a good amount of traffic. I reached to their support, they just sent me links to the tutorials, which are just tweaks but not permanent solution.
They also promised three days of free trail, i cancelled my account within a day yet they charged me for the time i used their platform, which is again, an illusion.
They're not what you will read on internet. Support and the server speed isn't exceptional.