I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展開
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Their support good but their selling department is very poor. most of the time they taking huge time to deliver. From Friday ...展開
to sunday Selling department will vanish from earth. if you need additional IP then nothing can do just wait till monday. Support is good but some of support guy rude and look like dont care customer. I had 12 Dedicated server there. now i have only 2. rest are move to others datacenter. Phone support is poor and always look like sleepy !!!