I'm honestly just going to paste what I just told the live chat agent here at hostadvice - I never have problems with custome...展開
r service, but they were ridiculously rude and not helpful. It's refreshingly like a new company from my experience now, after dealing with multiple customer service and billing reps. Love the customer service now, so paired with the product they offer - definitely my favorite web company. I mean that. Can't imagine a reason to go with anyone else if you look at all of the numbers. Especially when you look at Vultr's new high efficiency server that uses nvme storage. Love it. I should definitely shout out the last customer service rep I just dealt with. They may have been with billing, but they still actually worked through a quick technical issue I had. Thanks Jahanzeb Ali! Respect to the people running this hosting company for seeing the turnaround through. I'll definitely be recommending to anyone I do business with.
I was looking for the best hosting company in China, and I think I found it. English is my first language, so I was glad to ...展開
see that their site could be easily translated into English. They even did a good job with the translation. The one problem I have with this site is that they don't list their prices right away. This is why they got only three stars in that section. The actual prices are fair, but I wanted to be able to see them more easily.
Now that I'm signed up and working with them for about 6 months, I have no complaints. They work well all the time and keep my site running smoothly without interruption.
After hurting my website they don't want to cancel my account and keep asking me for money!
A while ago they cancel my accoun...展開
t and deleted my files/website only after a week or so of non-payment. During this time Google de-indexed my website and gave me a penalty as well.
The billing problem was only that month. The problem is that they keep charging me while the website was not live.
Now they don't want to cancel my account and they are asking me to pay for the previous invoices. Pay for what? A service I did not use? Pay for hurting my website in SERPS?
This is abusive and illegal what they are doing. Stay away from this company!
Looks like their website doesn't properly function. I couldn't check domain names, trying several times with different browse...展開
rs. I definitely dont wont my website to be kept on their servers.
On submission of this form :which service did you use with hichina" you cant even choose anything else except "I dont know". I think it is not correct at all.