So i decided to join Cloudways from Siteground after reading about it. So i started migrating my website, as i did, i found o...展開
ut my website on shared hosting worked much better than their server.
Before buying their services i had few questions, so a guy named "Asif" who is apparently the Customer success executive, kept sending me the same pre-written email for all the questions i asked, and then stopped replying me
Later, my Websites started getting broke, keeping the fact in mind that my website are active ones and get a good amount of traffic. I reached to their support, they just sent me links to the tutorials, which are just tweaks but not permanent solution.
They also promised three days of free trail, i cancelled my account within a day yet they charged me for the time i used their platform, which is again, an illusion.
They're not what you will read on internet. Support and the server speed isn't exceptional.
After being a client for over 4 years, we have recently experience the worst service. Our cloud server was used by an outside...展開
IP address to hotspot and transferred data. Appealed the costs and asked for help on numerous occasions to be passed from one 'adviser' to another. We have suffered over £5,000.00 in fees due to the cloud being hacked and we've recently been offered 2,000USD which calculates to £1,500.00 in GBP. Massively disappointing in the service and now having to look elsewhere.