I'm using their root servers (8GB DDR4 RAM) and never had any problems. The performance is just plain awesome and that one ti...展開
me I had a problem regarding the GDPR the support answered very fast and friendly.
To clarify, you do need to have some knowledge on how to set up a server, but who is renting a server without that kind of knowledge anyways?
I never had any billing problems either. Of course you have to check the contract, but for VPS e.g. there is no minimum rental time, you can cancel the server after 10hrs of usage without any problem for example and only pay for those 10 hours.
This hosting company is an absolute dumpster fire. They offered me the free migration, which took 13 days to finally be compl...展開
eted. Once it was completed it was a complete disaster. Some of things I saw:
- My ssl certificate never was secure with the transfer
- My emails asking for customer support weren't going through to them
- My website was getting constant spamming comments after moving over to their hosting
- My website crashed for 3+ hours on back to back days
- slow service because no one is based in the US
I ended up just going back to siteground. You would have to put a bullet in my head for me to suggest Cloudways. The absolute WORST customer service and company i've ever had to deal with. This place literally had my website crashed for back to back days and couldn't figure it out. I hate everything about this company and would suggest to not work with them!
A company with very bad customer service. Hard to understand the layout and not very beginner/advanced friendly. Not really t...展開
rusting the storage system with WordPress, it seems to be filled multiplied by three. Very focused on getting the contract and the money and forgetting about you afterwards. Don't let yourself be trapped by the great support before signing the contract, it vanishes afterwards. I would never recommend this hosting platform to anyone. Which is sad because the price would have been great.