I use CloudWays for clients who want : the speed of a VPS, the ease of use of a managed solution, a staging solution and thei...展開
r own account on the hosting provider (so that they can keep a close view of the hosting costs, usually).
They have a 3-day free trial (no credit card needed) and a dedicated migration plugin (based on Migrate Guru). So the speech is usually the following : dear customer, your website is slow because your hosting is shitty. Oh yeah ? Prove it. Create an account, migrate the site, go drink a coffee, and presto, you've gained 2 sec on the TTFB.
For all those reasons, CloudWays has been my go-to solution for a couple of years.
So i decided to join Cloudways from Siteground after reading about it. So i started migrating my website, as i did, i found o...展開
ut my website on shared hosting worked much better than their server.
Before buying their services i had few questions, so a guy named "Asif" who is apparently the Customer success executive, kept sending me the same pre-written email for all the questions i asked, and then stopped replying me
Later, my Websites started getting broke, keeping the fact in mind that my website are active ones and get a good amount of traffic. I reached to their support, they just sent me links to the tutorials, which are just tweaks but not permanent solution.
They also promised three days of free trail, i cancelled my account within a day yet they charged me for the time i used their platform, which is again, an illusion.
They're not what you will read on internet. Support and the server speed isn't exceptional.
Today i just asked them about pricing quota for new server..as a clients its just my normal task that have to ask question if...展開
and as seller its novogara staff work to provide satisfactory answer
but kindly please see this screenshot how rudely they LOCKED my account as well as provided such a Worst answer https://prnt.sc/q0nudz
Please Judge guys is this provider good?i have really never seen such a attitude of any company simple staff person...behaving like a CEO..
Stupid person ever who loss his good client now
i don't recommend such a idiot company WORST NOVOGARA