I host 2 sites , which I've had for more than 2 years. Had no problems and in fact, I once registered a site and then cancell...展開
ed it a day later. They refunded me promptly, no problems. I have also communicated with their customer service several times and they have been very helpful whenevr I need the help. I would happily reccommend them...
This hosting company is an absolute dumpster fire. They offered me the free migration, which took 13 days to finally be compl...展開
eted. Once it was completed it was a complete disaster. Some of things I saw:
- My ssl certificate never was secure with the transfer
- My emails asking for customer support weren't going through to them
- My website was getting constant spamming comments after moving over to their hosting
- My website crashed for 3+ hours on back to back days
- slow service because no one is based in the US
I ended up just going back to siteground. You would have to put a bullet in my head for me to suggest Cloudways. The absolute WORST customer service and company i've ever had to deal with. This place literally had my website crashed for back to back days and couldn't figure it out. I hate everything about this company and would suggest to not work with them!
Terrible company. They are allowing fraudsters to buy domains and use them to con people out of large sums of money. When thi...展開
s is reported to them, they do absolutely nothing at all to invrstigate, block the domain and prevent further fraud. Of course, I can't call them discuss the matter, because theyre another awful company who dont own a telephone, so have had to report it to the police instead.