I have been using PowWeb for 13 years (since 2006) and my experience has been all positive. There is virtually no down time, ...展開
and their IMAP email service has been reliable and meets all of my needs. On the rare occasions that I have had to contact the Support Department, my issues were resolved in a reasonable amount of time. I have one website and four email addresses, so perhaps my needs are less complex than some of the other customers with the negative reviews, but my experience with PowWeb has been quite good.
I have recently tried to sign up for cloudways after doing a little bit of research online for a good WP hosting solution. Af...展開
ter filling a short form they prompted me to a chat bot and assigned me an assistant who asked for some info. After chatting with him, they put me on ‘Pending’ and I waited days with no response from them.
So after a few days I tried to talk (very politely) with another chat assistant to see whats going on with my sign up application process. He requested AGAIN the same info, and assured me I will shortly get a confirmation message. Ok, so after waiting another hour I got a little bit annoyed and initiated another chat - with the same guy - he told me not to worry, he will check my application and get back to me.
As soon as he said that, he closed the chat and blocked my IP so I cannot contact the chat again. That was very rude and disrespectful and I got pretty pissed. So from my own experience, I totally NOT RECOMMEND them. They are very unprofessional and wasted my time with no result as I waited days for trying to do a simple sign-up which should only take 10 minutes.
I have been with this company for nearly 20 years. Just paid $170 for a year of hosting. Too much in my opinion. I'm kind of ...展開
a brand loyal person but when my clients start off at 50 bucks a year then freak out a few years later and get a bill for $170 for a year of hosting its time to recommend a new hosting service. I really have never had any problems with their service just the big price hike after the initial signup price. When they got bought out was when I really started to notice this.