So i decided to join Cloudways from Siteground after reading about it. So i started migrating my website, as i did, i found o...展開
ut my website on shared hosting worked much better than their server.
Before buying their services i had few questions, so a guy named "Asif" who is apparently the Customer success executive, kept sending me the same pre-written email for all the questions i asked, and then stopped replying me
Later, my Websites started getting broke, keeping the fact in mind that my website are active ones and get a good amount of traffic. I reached to their support, they just sent me links to the tutorials, which are just tweaks but not permanent solution.
They also promised three days of free trail, i cancelled my account within a day yet they charged me for the time i used their platform, which is again, an illusion.
They're not what you will read on internet. Support and the server speed isn't exceptional.
I had servercheap.net as a solution, there was a problem with their image on Ubunut 18.04 that would not allow me to change t...展開
he hostname. I ope the ticket and the support person replies with a googled article that explains how to change it. However, I already knew how to change it, i kept changing it, tried it 10 times before opening a ticket. Every time I would reboot it would revert it back to the same Ubuntu18 hostname. So, I responded to the ticket explaining that they didn't read my ticket, but they said the case was closed and I needed to follow the link. I replied again, told him I did follow the document but after rebooting it would still revert. So, they band me from their service and destroyed 30gb of data that I cannot get back.
DO NO USE THEM...