Been with them for 3 years, they go out of their way to help and always answer question within minutes.
They will try to hold your domain hostage if you try to transfer service and make every attempt to persuade you to do it the ...展開
way they "recommend" so it can be done quicker- aka give them access to your desired new host. And byou have to contact them by phone to even get that far. Otherwise, they'll claim your request is "being reviewed" and they can't predict how long it will take. Since when does an owner or administrator need permission to move their domain? It's a crock and they're a mess.