Eleven2 has really saved me. I got my site hacked by not updating it for a few years and they had backups and the site and re...展開
stored it all within 20 minutes. I've not really needed customer support because they've been up and rock solid for so long. When I did need to contact them, I went on live chat and they answered within a minute. They are awesome!
Not just my website, all others customers websites on their servers are hacked.
The support team even don't know how to resol...展開
ve the issue.
Today my WHM password is changed and hacked and I send a support mail to them to change the password and sent me, and till now (around 4 hours now) they haven't changed it yet.
I am writing to express my incredible displeasure towards Godaddy's customer support team and two step cancel support team. I...展開
am based in Singapore. I sent an email to get my 2 step authentication. I recieved 0 follow up and when I called the customer support they sounded extremely uninterested, background was noisy. It was just an unpleasant experience overall.