The Customer Support Service via Support Ticket portal was pretty fats and the folks who helped me resolve some of my previou...展開
s issues were done well and explained the steps i needed to take to make my websites function properly and fast .Just recently i had an issue with my website showing the connection is not secure. I wanted to get a free ssl certificate to make my website show the lock icon to make the website secure. Hopefully in the near future i will get the lifetime SSL certificate for one of my websites to just maintain my best websites secured properly. The Panel is pretty comfortable and easy.
Other than that overall , Engineer BD is a great hosting service to use and i plan to stay with them for a long time and hope Engineer BD might have some special offers once my three-year package ends.
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
SHADY, DECEPTIVE with ...
I've been hosting my website for 14 years there using the $5 per month plan since February 2007 ($120 every two years). No e-...展開
mail was sent announcing a price hike, just a bill that I was planning on paying one month early and luckily noticed in-time that it was 20% higher. NO WARNING and NO EXPLANATION. It looks to me like they were hoping everyone would have auto-pay on and notice too late when nothing could be done about it. I got in touch with Billing and they and claimed an e-mail got sent out. I triple-checked and there was no e-mail, only the invoice oddly two months early. They claim they need the money and I was like, I have a one-page website using less than 100 MB of space and have nearly zero visitors. It's a hobby handcoding HTML, so for what I have been paying for and barely use, they are making tons of money off of me for 14 years since all I have is a Virtual Server dynamically sized for what I use, which is barely nothing. The person in the chat talked to their manager to give me my old price for one time only. I waited 15 minutes. Then again LYING via omission: "Here's the updated invoice. We gave you two monhts free. Invoice still says $144 but with $12 discount, so is still $132." So, they offer to give me my old price of 120 and instead of being forthright and honest, they try to make like they are doing me a big deal by saying they gave me 2 months free usage. I caught him. At first I said thank you (for the two months free) but after looking closely, I was in the midst of responding and suddenly the chat ended (they hung up on me) after they asked anything else?